With Indicate me, you can transform your customer service into an insights hub for your entire organization. Our powerful AI tool analyzes, summarizes, and categorizes all customer interactions, giving you a clear picture of why your customers are reaching out and how satisfied they are.
Through Conversational AI, we turn conversations and written interactions into actionable data. These insights help you identify areas for improvement, optimize processes, and make faster, more informed decisions.
Our digital coach, AI Buddy, supports your employees in enhancing the quality of customer interactions through personalized AI coaching. Employees can easily track their performance and become more engaged in their own development.
Indicate me helps you to:
- Increase customer satisfaction: By providing deeper and actionable customer insights.
- Improve productivity: Through data-driven decision-making and optimized workflows.
- Boost sales: With AI analysis for a deeper understanding of customer needs and demands, combined with AI-driven analysis of sales arguments.
- Enhance employee engagement: By supporting employee development with tools like AI Buddy and gamification.
In addition, Indicate me conducts customer surveys to gather even more valuable insights and can visualize sales statistics to support your organization’s decision-making and growth strategies.