Optymyse was designed specifically to break the cycle of expensive workforce issues and promote employee wellness. This not only saves you time and money, it also allows agents to deliver outstanding customer experiences. If you’re looking for a scientifically supported way to create a SCARF-compliant contact centre environment that puts your employees needs first, then look no further!
Making certain your employees feel engaged, supported and happy is our priority. When you purchase Optymyse you aren’t simply paying a fee for a piece of software; all our customers participate in workshops where they learn the science behind motivation and communication. We will help you create templates that protect and motivate your employees and give you tactics you can use to create engaging, people-friendly environments capable of improving mental health, reducing stress, absenteeism and staff turnover while ensuring KPI targets are met.
- Create engaging, dynamic environments that go beyond metrics
- Engage employees whether they are on-site or at home
- Automate messages and intelligently trigger important information to then be delivered to the right people at the right time, in the right way.